ChatGPT-like AI chat support
trained on your store.
- ⚡No-code setup — live in 3 minutes.
- 💸Up to 60% lower support costs.
- 📈~15% more sales with instant answers.
Skyrocket your sales & lower support costs.
Talqa handles the repetitive questions, so your team can focus on the conversations and tasks that actually move the needle.
Less time and money spent on repetitive tickets.
More completed orders thanks to instant answers.
Elevate your support in 3 minutes.
Talqa handles the heavy lifting. You just click through a simple onboarding — no code, no scripts, no manual copy-paste.
- 101Install Talqa from the Shopify App Store
Click “Add app” and connect Talqa to your store.
- 202Crawl your site
Talqa scans your products, collections, policy and info pages.
- 303Add extra knowledge (optional)
Upload FAQs or docs if you want Talqa to know even more.
- 404Add support email
Complex questions are forwarded straight to your inbox.
- 505Customize the widget
Name, color, avatar and welcome message to match your brand.
- 606Ready
Turn Talqa on and start answering customer questions automatically.
Every unanswered question is a lost sale.
Most visitors don’t wait — they leave when no one replies.
Each missed chat can turn into a lost order, a refund, or a bad review.
Talqa makes sure every customer gets an answer — instantly, every time.
💬 Instant replies = happier customers = more revenue.
Cheaper, 24/7 support that knows your store.
Talqa never sleeps, never forgets, and never needs training.
It learns directly from your site — even if you have thousands of products.
While a human agent costs hundreds per month, Talqa works for a fraction — 24/7.
⚡ Always available. Always accurate. Always on brand.
Your team’s new 24/7 assistant — not a replacement.
Talqa can handle up to 70% of repetitive questions automatically.
Your human team can focus on complex, high-value cases instead of “Where is my order?” all day.
Talqa knows your products inside out, never sleeps, and forwards the rest straight to your inbox.
⚡ Faster replies, lighter workload, higher satisfaction.
Speaks 200+ languages. Own the world.
While others pay thousands of dollars for local-speaking customer support, you get one AI agent that speaks them all.
Talqa automatically replies in the same language your customer uses — English, German, Hungarian, Romanian and many more.
More languages means more people you can sell to — without hiring extra staff.
🌍 More languages. More reach. More revenue.
Calculate how much you can save.
Move the slider and see how much time and money Talqa can save for your team — and how much extra revenue AI support can unlock.
This is a rough estimation assuming 5 minutes per ticket and 0.4% of visitors reaching out to support.
Assumes Talqa handles about 60% of repetitive questions and increases sales from support conversations by ~15%. Adjust your hourly rate to match your team.
How it works.
Behind Talqa there's a full-power AI assistant (same class as ChatGPT) that knows your store, speaks your customers' language, and answers using your own content.
1. Always-on AI, ChatGPT-like experience
Talqa runs on a full, always-up-to-date AI model – not a lite bot or simple keyword script.
By default it answers in English, but if a customer writes in German, Hungarian, Romanian or any other language, Talqa automatically switches and replies in the same language.
2. It learns directly from your site
When you install Talqa, it crawls your store: products, collections, policy pages, FAQ, blog and info pages. This content is structured into an AI-ready knowledge base.
If you change prices, shipping times or product details, you can run a new crawl from the dashboard so answers stay up to date.
3. Answers from your content – not guesses
When a customer asks a question, Talqa first looks into your knowledge base and only then generates an answer.
It uses your words, your rules and your policies – instead of guessing from the open internet.
All of this becomes part of Talqa's private knowledge base for your shop:
- 🛍️Products & variants – titles, descriptions, options, sizes, materials, key selling points.
- 🧭Collections & categories – how your catalog is structured and which products belong where.
- 🚚Shipping, returns & policies – delivery times, fees, return windows and all legal pages.
- ❓FAQ & help content – common questions and your approved answers, reused inside chat.
- 📝Blog posts & landing pages – extra context about your brand, story, sizing guides and more.
All of this stays private to your store and is only used to answer your customers' questions – never shared across brands.
Simple pricing that grows with you.
Start free, then upgrade when you see the impact. No setup fees, no contracts, cancel anytime.
Perfect to test Talqa on a smaller store.
- 1 store
- Up to 15 AI answers / month
- Basic widget customization
- Email fallback
For growing Shopify stores with regular support traffic.
- 1 store
- Up to 300 AI answers / month
- Full widget customization
- Email fallback with summaries
- Basic analytics
For serious ecommerce teams that want to automate support.
- Up to 1,500 AI answers / month
- Advanced analytics & insights
- Priority fallback routing
- Multilingual support
For high-volume brands needing predictable automation.
- Up to 10,000 AI answers / month
- Priority support
- Custom guardrails & tuning
- Early access to new features
Usage above plan limits can be billed as Shopify usage charges. You always see your current usage inside the app.
Works where your store works.
Seamless integrations with the platforms you already use — with more on the way.
- ✓Shopify integrationApp Embed · Widget · Crawl · Fallback email
- →WordPress / WooCommerceStandalone plugin
We’re expanding Talqa step by step — Shopify today, WordPress next.
Frequently asked questions.
Straight answers to the most common questions we get about Talqa, AI support and Shopify integration.
What is Talqa AI?
Talqa is an AI support agent that automatically answers your customers’ most common questions, learns from your website content, and forwards complex issues to your human team when needed.
Does Talqa replace my support team?
No. Talqa is built to handle repetitive, predictable questions so your team can focus on high-value conversations. Complex or sensitive cases are forwarded to your inbox.
Which languages does Talqa support?
Talqa can understand and reply in 200+ languages. By default it uses English, but it automatically answers in the same language your customer uses in the chat.
Do I need to write any code?
No. You install Talqa from the Shopify App Store, follow a short onboarding and the widget is added automatically via App Embed. No scripts to copy-paste.
Where do the answers come from?
Talqa uses your own content – products, collections, policy pages, FAQ and other public pages – as the main source of truth. It does not hallucinate random answers from the open internet.
How long does it take to go live?
For a typical store, you can go from install to first AI answers in about 3 minutes. The initial crawl may take a bit longer on very large catalogs.
What happens if the AI is not sure?
If Talqa's confidence is too low, it doesn't guess. Instead, it creates a fallback ticket and forwards the full conversation to your email so a human can answer.
Is my store data safe?
Yes. Your content is only used to serve your own store’s customers. We follow modern security practices and don't share your data across brands.
Is there a free plan? Can I cancel anytime?
Yes. You can start on the Free plan to test Talqa on a smaller store. You can upgrade, downgrade or cancel any paid plan at any time from inside Shopify.
How do you count “AI answers” in the plans?
An AI answer is a complete response Talqa sends to a customer message in the chat widget. Simple follow-ups in the same conversation are usually grouped, so you don't pay for every single token.
Put your support on the next level today.
Lower your support costs and earn more with AI-powered replies — without hiring, training or managing a bigger team.